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Shipping policy


We are proud to offer free express worldwide shipping on orders over 300 USD (30,000 JPY).

We use world-class courier companies like EMS, FedEx and DHL to ship products.


We strive to ship from our warehouse within 2 to 3 days of receiving an order and our customers typically receive their orders within a few days of shipping. Please note that we have no control over customs authorities in your country, which may from time to time delay the delivery of a package or, in rare situations, request for additional information. We will do our best to assist you with any customs issues. Just reach out to us! 

As soon as the item leaves our offices, it belongs to the customer who paid for it since you as our customer are solely responsible for the importation of items bought at our website. Customs policies vary from country to country and customers are solely responsible for importing the item into the country it was shipped to and any customs, duties, and taxes incurred as a result of the importation. 

 

For any shipping inquiries or if you encounter any customs issues, don’t hesitate to contact us at webstore@samuraijeans.co.jp. You can also chat with us live or leave us your email and a message in the “Chat with us” found at the bottom left-hand side of the page. For more information please refer to our Terms and Conditions


COUNTRY SHIPPING RESTRICTIONS

We regret to inform our customers that Samurai Webstore is unable to ship to the countries below at this time.

  • •    Belarus
  • •    Congo
  • •    Crimea
  • •    Cuba
  • •    Iran
  • •    Iraq
  • •    Lebanon
  • •    Liberia
  • •    Libya
  • •    North Korea
  • •    Somalia
  • •    Sudan/South Sudan
  • •    Syria
  • •    Yemen
  • •    Zimbabwe
  • •    Russia
  • •    Ukraine
  • •    Tajikistan
  • •    Turkmenistan


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